Shipping policy
🚚 Apna Saman – Shipping & Return Policy (7-Day Policy)
📦 Shipping Policy
At Apna Saman, we aim to deliver your orders quickly and safely.
🚀 Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not shipped on Sundays or public holidays
- If we are experiencing high order volume, shipping may be delayed by a few hours or days
🚚 Delivery Time
- Standard delivery time: 3–7 business days (within India)
- Delivery time may vary depending on your location and courier partner
📍 Shipping Charges
- Shipping charges (if any) will be clearly shown at checkout
- Free shipping may be offered during special promotions
📦 Order Tracking
- Once your order is shipped, you will receive a tracking ID via email
- You can track your order anytime using the provided link
🔄 Return & Refund Policy (7 Days)
We want you to be fully satisfied with your purchase from Apna Saman.
⏳ Return Window
- You can request a return within 7 days of receiving your order
✅ Eligibility for Return
To be eligible for a return:
- Product must be unused and in original condition
- Product must be in original packaging
- Proof of purchase is required
❌ Non-Returnable Items
- Products damaged due to misuse
- Items without original packaging
- Clearance or final sale items (if mentioned)
🔁 Return Process
- Email us at apnasaman.com@gmail.com
- Mention your order number and reason for return
- Our team will review your request within 24–48 hours
- If approved, we will guide you for pickup or return shipping
💸 Refund Process
- Once we receive and inspect your returned item
- Refunds will be processed within 5–7 business days
- Refund will be credited to the original payment method
📧 Contact Information
For any help regarding shipping or returns:
📩 Email: apnasaman.com@gmail.com
⚠️ Important Notes
- Shipping and return policies may be updated anytime
- Refunds depend on product condition after inspection
- Apna Saman reserves the right to approve or reject return requests